Terms of Service

Welcome to ShopeWow Ltd. These Terms of Service ("Terms") govern your access to and use of our website, software products, mobile applications (including Ochanti), and any related services. Please read them carefully before using our services.

Agreement to Terms

By accessing or using any service provided by ShopeWow Ltd ("ShopeWow", "we", "our", or "us"), you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our services.

These Terms form a legally binding agreement between you (the "User", "you", or "your") and ShopeWow Ltd, a company registered in the United Kingdom at 71-75 Shelton Street, London WC2H 9JQ.

Definitions

• Services: All websites, software applications, mobile apps, dashboards, APIs, and related digital products offered by ShopeWow Ltd.
• Account: A registered user profile required to access certain features of our Services.
• Content: Any information, data, text, images, or other materials uploaded, posted, or transmitted through our Services.
• Subscription: A recurring paid plan that grants access to premium features of our Services.

Our Services

ShopeWow provides custom software solutions for businesses and contractors, including but not limited to mobile applications, dashboards, integrations, and AI-enabled features. Our flagship product, Ochanti, is a construction project management application designed for contractors.

We continuously work to improve our Services. We reserve the right to modify, suspend, or discontinue any part of our Services at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation.

Accounts & Registration

Some of our Services require you to create an account. When you register, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your login credentials confidential and secure
• Notify us immediately of any unauthorized access or security breach
• Accept responsibility for all activities that occur under your account

You must be at least 16 years old to create an account. We reserve the right to suspend or terminate accounts that violate these Terms or that we suspect of fraudulent or unauthorized activity.

Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You must not:

• Use our Services in any way that violates applicable laws or regulations
• Infringe on the intellectual property rights of others
• Upload or transmit malicious code, viruses, or harmful software
• Attempt to gain unauthorized access to our systems, accounts, or data
• Interfere with or disrupt the integrity or performance of our Services
• Reverse engineer, decompile, or attempt to extract source code from our software
• Use automated tools (bots, scrapers) without our prior written permission
• Resell, sublicense, or redistribute our Services without authorization
• Use our Services to harass, abuse, or harm other users

Fees & Payment

Some of our Services are offered on a paid basis. By subscribing to a paid plan or purchasing a service, you agree to pay all applicable fees as described at the time of purchase.

• Pricing: All fees are stated in the applicable currency at the point of sale and may be subject to taxes depending on your jurisdiction.
• Payment methods: Payments are processed through trusted third-party providers, including Google Play Billing for in-app subscriptions on mobile applications.
• Billing: You authorize us (or our payment processors) to charge your selected payment method for the agreed amount.
• Late payments: Failure to pay may result in suspension of your access to paid features.

Subscriptions & Renewals

Subscription plans renew automatically at the end of each billing cycle (monthly or annually) unless cancelled before the renewal date. You may manage or cancel your subscription through your account settings or, for mobile app subscriptions, through the Google Play Store.

Refunds are handled in accordance with the policies of the platform through which you purchased the subscription. For Google Play purchases, Google's refund policy applies. For direct purchases, refund requests will be considered on a case-by-case basis at our sole discretion.

Intellectual Property

All intellectual property rights in our Services — including software, designs, logos, trademarks, text, graphics, and other content — are owned by ShopeWow Ltd or our licensors. These rights are protected by copyright, trademark, and other applicable laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your personal or internal business purposes. This license does not include the right to copy, modify, distribute, sell, or create derivative works from our Services.

The names "ShopeWow" and "Ochanti", along with our logos, are trademarks of ShopeWow Ltd. You may not use these trademarks without our prior written consent.

User Content

You retain ownership of any content you upload, submit, or create through our Services ("User Content"). By providing User Content, you grant us a worldwide, non-exclusive, royalty-free license to host, store, process, and display your content solely for the purpose of providing and improving our Services.

You are solely responsible for your User Content and represent that:

• You own or have the necessary rights to your User Content
• Your User Content does not violate any third party's rights
• Your User Content complies with applicable laws and these Terms

We reserve the right, but not the obligation, to remove any User Content that we believe violates these Terms or applicable law.

Third-Party Services

Our Services may integrate with or link to third-party services (such as cloud storage, payment processors, AI providers, or analytics tools). We are not responsible for the content, availability, privacy practices, or terms of any third-party services.

Your use of third-party services is governed by their own terms and policies. We encourage you to review those terms before using such services.

Disclaimer of Warranties

Our Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade.

We do not warrant that our Services will be uninterrupted, error-free, secure, or free from harmful components. You use our Services at your own risk.

Limitation of Liability

To the maximum extent permitted by law, in no event shall ShopeWow Ltd, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, goodwill, or other intangible losses — arising out of or relating to your use of our Services.

Our total cumulative liability for any claim arising from or related to these Terms or our Services shall not exceed the amount you paid us in the twelve (12) months preceding the event giving rise to the claim, or one hundred British Pounds (£100), whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you. Nothing in these Terms limits liability that cannot be limited by law.

Indemnification

You agree to indemnify, defend, and hold harmless ShopeWow Ltd and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with:

• Your access to or use of our Services
• Your violation of these Terms
• Your violation of any third-party right, including intellectual property or privacy rights
• Your User Content

Termination

We may suspend or terminate your access to our Services at any time, with or without cause and with or without notice, including if we believe you have violated these Terms.

You may terminate your account at any time by contacting us or using the account deletion option in our Services. Upon termination:

• Your right to access and use our Services will immediately cease
• We may delete your account data, subject to applicable legal retention requirements
• Provisions that by their nature should survive termination will remain in effect (including intellectual property, disclaimers, and limitations of liability)

Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms or our Services shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where mandatory consumer protection laws of your country of residence provide otherwise.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our Services, our business, or applicable laws. When we make material changes, we will notify you by updating the "Last Updated" date or by other reasonable means.

Your continued use of our Services after changes become effective constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using our Services.

Contact Us

If you have any questions, concerns, or requests regarding these Terms, please reach out to us:

By using our Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service.